Subprocessors

To support delivery of our Services, DroneDeploy may engage and use data processors with access to certain Customer Content through our DroneDeployⓇ and StructionSiteⓇ branded products (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.

Terms used on this page but not defined have the meaning set forth in the Master Services Agreement or superseding written agreement between Customer and DroneDeploy (the "Agreement").

Third Parties

DroneDeploy currently uses third party Subprocessors to provide infrastructure services and other customer activities described below. Prior to engaging any third party Subprocessor, DroneDeploy performs diligence to evaluate their privacy, security and confidentiality practices.

Infrastructure Subprocessors

DroneDeploy may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name	Subprocessing Activities	Entity Country
Amazon Web Services, Inc.	Cloud service provider	United States
Cloudflare	Content delivery network	United States
Google LLC	Cloud service provider	United States
MongoDB	Cloud service provider	United States
Heroku	Cloud service provider	United States

Other Subprocessors

DroneDeploy may use the following Subprocessors to perform other Service functions:

Entity Name	Subprocessing Activities	Entity Country
Adobe Marketo	Marketing automation	United States
Airbus LLC	Airspace authorization provider	United States
Aiven, Inc.	Cloud database service provider	United States
Auth0, Inc.	User authentication	United States
Chameleon Intelligent Tech Inc.	Product adoption platform	United States
Functional Software, Inc. d/b/a Sentry	Cloud-based product support services	United States
Honeybadger Industries LLC	Application error monitoring	United States
Intercom, Inc.	Customer support chat	United States
Mailgun Technologies, Inc.	Email distribution	United States
Metabase, Inc.	Reporting & dashboards	United States
Mixpanel, Inc.	Product analytics	United States
Okta, Inc.	Identity provider	United States
Optimizely, Inc.	User testing	United States
Oracle America, Inc.	Billing and payments	United States
Outreach Corporation	Outbound email service	United States
OwnBackup	Data back-up	United States
salesforce.com, inc.	Customer relationship management	United States
Segment.io, Inc.	Cloud-based product support services	United States
Sisense Ltd.	Cloud-based reporting & dashboards	United States
Skilljar, Inc.	Cloud-based training services	United States
Stripe, Inc.	Payment processing	United States
Truly Technologies, Inc.	Virtual phone service	United States
Twilio Inc.	Cloud-based product support services; email distribution (SendGrid)	United States
Zendesk, Inc.	Cloud-based product support services	United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.